NEVER BUY DELL

I See the Internet Agrees

So sorry for my absence, but I can only say that it's likely to be extended. I believe I mentioned that I purchased a laptop - BRAND NEW (allegedly) - back in the Summer, and it arrived busted. In actuality, it turns out that the recurring issue it had was known and has a workaround, but I have to assume the techs to whom I spoke were unaware of it. As the issue is intermittent, both I and the tech(s) with whom I spoke assumed it to be an issue with Windows 10. And, to be fair, that was not just a guess - the keyboard tends to go out following Windows 10 updates, generally speaking.

Luckily, I was able to exchange it through the retailer. Unfortunately, the exchange model has far more issues than the first. And now, Dell is stalemating me at every possible turn. It is their duty and responsibility to repair this glorified, overpriced boat anchor, yet they have had me on the phone for literally dozens of hours and I am still sandbagged with this piece of shit.

Being the holidays, I don't have as much time as I'd like to deal with this - nor as much time as I need (seriously considering charging them for my time) - but I have little choice except to get back to hounding Dell following the holiday season. However, and I say this with the utmost urgency:

NEVER BUY A DELL COMPUTER. Ever, for any reason.

© Copyright 2015, The Cyberculturalist